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Help & Info / Privacy policy
Privacy Policy
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Last Updated: 05th November, 2009
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General
At KWANZOO Inc., we respect your need for online privacy and protect any information
that you may share with us, in an appropriate manner. Our practice as regards use of
your information is as set forth below in this Privacy Statement. As a condition to
use of our services, you consent to the terms of the Kwanzoo Privacy Policy as it may
be updated from time to time. In the event of a material change, we shall notify you
via email or by means of a prominent notice on the web site. This Privacy Statement
applies exclusively to www.kwanzoo.com.
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Children's Online Privacy Protection
Kwanzoo does not knowingly collect Personal Information from users who are under 13 years of age.
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Demo Login
Since we understand that you may wish not to disclose your Personal Information for trying out our
services, we provide you the option of a Demo Login for all Kwanzoo services. The contents created
by you using the Demo Login will be accessible to all persons using the Demo Login. Hence we
specifically request you not to store your personal and sensitive information, files and documents
while using the Demo Login as doing so would make them publicly available to all users and
consequently may result in your receipt of unsolicited messages.
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Information Recorded and Use:
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Personal Information
During the Registration Process for creating a Kwanzoo Account, we request for your name
and email address. You will also be asked to choose a unique username and a password,
which will be used solely for the purpose of providing access to your Kwanzoo Account.
Your name and email address will be used to inform you regarding new services, releases,
upcoming events and changes in this privacy policy. When you elect to register an account,
you may also have the option to create an account by using your Yahoo, Facebook, Twitter or
Gmail login information -third party platforms. In doing so, no personal information within your third party email or social
platform accounts is transferred to your Kwanzoo account without your explicit consent and is provided as a convenience to you.
When users set a Kwanzoo Account, we may provide them the opportunity across our various
service offerings to include third party personal information within their contacts and
databases. This information may include third party names, email, phone numbers and physical
addresses. This information is used for servicing user requirements as expressed by users
to Kwanzoo and solely as part and parcel of the service. We do not share this third party
personal information with anyone for promotional purposes nor does Kwanzoo utilize it for
any purposes not expressly consented to by the user.
When you elect to refer friends to the web site, we request their email address and name to facilitate the
request and deliver this one time email.
We post user testimonials on the Site. These testimonials may include names and we acquire
permission from our users prior to posting these on the Site. Kwanzoo is not responsible
for the personal information users elect to post within their testimonials.
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Account Usage Details
Your Account Usage Details such as time, frequency, duration and pattern of use,
features used and the amount of storage used will be recorded by us in order to
enhance your experience of the services and to help us provide you the best possible
service.
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Contents of your Account
We store and maintain images, files, emails and other data stored in your Account at
our facilities in the United States or any other country. Use of Kwanzoo Services
signifies your consent to such transfer of your data outside of your country. In order
to prevent loss of data due to errors or system failures, we also keep backup copies
of data including the contents of your Account. Hence your files and data may remain
on our servers even after deletion or termination of your Account. We assure you that
the contents of your Account will not be disclosed to anyone and will not be accessible
to employees of Kwanzoo in this capacity. We also do not process the contents of your
Account for serving targeted advertisements.
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Financial Information
In case of services requiring payment, we request credit card or other payment Account
information, which will be used solely for processing payments. Your Financial
Information will not be stored by us except for the name and address of the card
holder and the last four digits of the Credit Card number. Subject to your prior
consent and where necessary for processing future payments, your Financial Information
will be stored in SSL(secure socket layer) encrypted form on secure servers of our
reputed Payment Gateway Service Provider who is beholden to treating your sensitive
information in accordance with this privacy statement.
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Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL,
files accessed, errors generated, time zone, operating system and other visitor details
collected in our log files to analyze the trends, administer the website, track
visitor's movements and to improve our website.
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Cookies
We use temporary and permanent cookies to enhance your experience of our services. Temporary
cookies will be removed from your computer each time you close your browser. By selecting
'keep me signed-in' option in Kwanzoo services, a permanent cookie will be stored in your computer
and you will not be required to sign-in by providing complete login information each time you
return to our website. If you have turned cookies off, you may not be able to use registered areas
of the websites. We tie cookie information to your email address when you elect to remain logged
in so as to maintain and recall your preferences within the Site. We may from time to time employ
the use of pixel tags on the site and in emails. Pixel tags such as web beacons are 1x1 images that
are embedded onto a web page to document traffic and site analytics without collecting any personal
information.
We may from time to time employ the services of a third party agent to analyze statistical and
aggregate data about our site content and user base. This aggregated information is not personally
identifiable and is employed in improving site functionality and offerings. To this end, these
third parties may employ the use of cookies and, or pixel tags in providing their services. While
these third party cookies are not tied to your personal information, Kwanzoo does not have access
to these cookies nor are we responsible for them.
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Links from our website
Some pages of our websites contain external links. You are advised to verify the privacy practices
of such other websites. We are not responsible for the manner of use or misuse of information made
available by you at such other websites. We encourage you not to provide Personal Information,
without assuring yourselves of the privacy policy of other websites.
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With whom we share Information
We will obtain your prior specific consent before we share or disclose your personal information
to any person outside Kwanzoo. We may share generic aggregated demographic information not linked
to any Personal Information regarding visitors and users with our business partners and advertisers.
Please be aware that as an Internet Service Provider, laws in various jurisdictions in which we
operate may obligate us to disclose user information and the contents of the Accounts to the local
law enforcement authorities under specifically defined circumstances such as when complying with a
formal request in a civil suit, court order, or subpoena. We reserve the right to disclose
information to our services providers -to the extent necessary for them to provide their
services- as well as law enforcement where necessary for protecting the safety of our users,
employees, or the general public as we deem appropriate in our sole and absolute discretion.
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How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security
measures, as well as physical security measures to protect against unauthorized access, alteration,
disclosure or destruction of your Personal Information, username, password, transaction information
and data stored in your Account. Access to your name and email address is restricted to our
employees who need to know such information in connection with our services and are bound by
confidentiality obligations.
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Your Choice in Information Use
You will be required to register for our services by providing Personal Information. If you choose
not to provide your Personal Information, we will be unable to provide you the services. We do
provide you with the option of not choosing a secret question and the answer to it; however, we
may not be able to reset your password for you. We also provide you with the option of opting out
from receiving mail from us; however, you will not be able to receive email notifications of new
services, releases, upcoming events and changes to the Kwanzoo Privacy Policy should you decide to
opt-out of receiving all messages from Kwanzoo. In the event we decide to use your Personal
Information for any purpose other than as stated in this Privacy Policy, we will offer you an
effective way to opt out of the use of your Personal Information for those other purposes. You may
opt out of receiving newsletters and other secondary messages from Kwanzoo by selecting the
'unsubscribe' function present in every message we send out.
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Accessing, Updating and Removing Personal Information
We provide users with access to their personal information. Users may correct, update or remove any
such personal information either by accessing their Kwanzoo Account or by contacting Kwanzoo
Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all
enquiries within 30 days.
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Enforcement of Privacy Policy
We make every effort, including periodic reviews to ensure that Personal Information provided by
you is used in conformity with this privacy policy. If you have any concerns regarding our
adherence to this policy or the manner in which Personal Information is used for the purpose of
providing the services, kindly contact Kwanzoo Customer Support Services at
support@Kwanzoo.com. We will contact you to address your
concerns and we will also co-operate with regulatory authorities in this regard if needed.
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Notification of Changes
Any changes to the Kwanzoo Privacy Policy will be posted on our websites in order to keep you
informed of any changes in nature of information collected, manner of collection, use and sharing
of information. If at any point we decide to use personal information in a manner different from
that stated at the time it was collected, we will notify you by email and provide you with the
ability to opt out of these new uses unless you have opted out from receiving all email
notifications from us. You will not receive email notification of minor changes to the Kwanzoo
Privacy Policy. If you are concerned about how your information is used, you should check back at
privacy periodically.
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BLOG AND FORUMS
We provide the capacity for users to post information in blogs and forums throughout the site
while sharing information in a public space. This information is publicly available to all users
of these forums and visitors to Kwanzoo. We require registration to publish information, but given
the public nature of both platforms, any personal information disclosed within these forums may be
used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of
personal information in public forums as Kwanzoo is not responsible for the personal information
users elect to disclose.
Kwanzoo also supports third party widgets on the site that allow users to share articles and other
information on different platforms. These widgets do not collect, or store any personal information
from users on the site and simply act as a bridge for your convenience in sharing information.
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END OF PRIVACY POLICY
If you have any questions or concerns regarding this privacy policy, please contact us at
legal@Kwanzoo.com. We shall respond to all inquiries within 30 days of receipt upon ascertaining
your identity.
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