FREQUENTLY ASKED QUESTIONS
Common Questions About Person-Level Visitor ID
Everything you need to know about how Kwanzoo identifies buyers, CCPA compliance, pricing, and implementation.
General Questions
Everything you need to know about signing up, setting up your POC, and getting started with Kwanzoo.
You will receive an email that you need to click on and verify. You will then receive an email with your login information for the Kwanzoo platform.
Activation Process
Learn how to activate your trial, configure WVT tags, and manage multiple website domains seamlessly.
No, we do not require that you email us. We will activate the WVT tag automatically within 24 hours. That said, as a courtesy, you are welcome to let Kwanzoo CS know (customersuccess@kwanzoo.com) once your tag has been placed. They will also check for you and confirm that the tag is active and data is flowing properly, within 24 hours.
Features & Functionality
Explore high value page tagging, lead filtering options, and what happens after your POC ends.
Kwanzoo captures leads from all included page URLs. "High Value pages" are used solely for tagging certain leads as being captured on pages you consider High Value. You get to mark specific pages as High Value (or you can load a list of page URLs to be marked High Value).
Accessing Leads
Find out how to view, download, and access your captured leads through the Kwanzoo platform portal.
Yes, you can view and download leads from the Marketing Assistant tab. Instructions for downloading leads are included in our How-to videos.
Pricing and Models
Understand our cost-per-lead pricing, subscription plans, rollover credits, and agency partnership options.
Yes, we only charge for every lead captured, with ZERO software or platform fees. Every lead captured costs a fixed number of Kwanzoo credits. Your pre-paid fees and monthly subscription fees get you a fixed number of credits.The cost per credit varies from $0.67 to $1.0 depending on your specific subscription plan.
Competitors and Comparisons
See how SiteStop by Kwanzoo stacks up against other person-level visitor ID tech providers.
SiteStop by Kwanzoo is the most mature person-level visitor ID tech available today for the Mid-market and Enterprise customers. Ask us for a comparison against any other provider you may be considering. We also have several customers use us ALONGSIDE other person-level visitor ID tech providers. It turns out many tools in our category generate DIFFERENT warm leads, as we all have different data partners for sourcing leads.
Additional Support
Get help from our Customer Success team and troubleshoot common issues during your POC journey.
The Kwanzoo Customer Success Team will reach out immediately after your trial activation and can assist with any questions at customersuccess@kwanzoo.com.
Upgrading and White Labeling
Discover how to upgrade from free POC to paid plans and explore white label partnership opportunities.
Please schedule a call with our Partnering lead. We are happy to discuss white labeling options, any required enablement support and integrations that you will need, before we present a white label partnering proposal.
Upgrading and White Labeling
Discover how to upgrade from free POC to paid plans and explore white label partnership opportunities.
Please schedule a call with our Partnering lead. We are happy to discuss white labeling options, any required enablement support and integrations that you will need, before we present a white label partnering proposal.
Additional Questions
Answers to common questions about ICP lists, lead type selection, and optimizing your SiteStop experience.
Not having an Ideal Customer Profile list may limit your ability to understand which of the leads we generate are ones Sales should pursue for sure! However, you can still proceed with the POC and refine your targeting as you gather leads data.
Still Have Questions?
We're Here to Help You Succeed
Can't find what you're looking for? Our Customer Success team is ready to assist you with personalized guidance, POC configuration, and everything in between.
