Raabia Thakur
B2B SaaS product leader with 19+ years of experience driving pipeline growth through AI-powered product innovation. Specializes in transforming complex technical products into revenue-driving solutions across SaaS, Telecom, and E-Commerce sectors.
Raabia Thakur is the Head of Products at Kwanzoo, driving B2B pipeline growth through AI-powered product innovation. With 19+ years of hands-on experience, she specializes in transforming complex technical products into revenue-driving solutions for enterprises across SaaS, Telecom, and E-Commerce sectors.
At Kwanzoo, Raabia has successfully launched AI-powered features driving $2M+ ARR growth, led product strategies that reduced churn by 25% and increased NPS by 30 points, and implemented data-informed decision-making frameworks that improved product-market fit and accelerated time-to-value by 50%.
Prior to Kwanzoo, Raabia served as Senior Product Manager at Balancehero India where she led product strategies that increased customer acquisition by 60%, and held product management roles at HOOQ and Aricent Technologies where she spent 11 years progressing from Software Engineer to Engineering Project Manager.
- Launched AI-powered features at Kwanzoo driving $2M+ ARR growth while reducing customer churn by 25% and increasing NPS by 30 points
- 19+ years of product leadership experience across SaaS, Telecom, and E-Commerce, managing cross-functional teams of 10+ engineers delivering enterprise-grade solutions
- Previously led product strategies at Balancehero India that increased customer acquisition by 60%, with expertise spanning the complete product lifecycle from ideation to market success
