GLOSSARY -> Account Based Marketing - ABM

Attribution Modeling

Framework for assigning credit to marketing touchpoints that contribute to conversions, measuring the effectiveness of each channel and campaign in the customer journey.
Attribution Modeling

Attribution modeling determines which marketing touchpoints deserve credit for conversions and revenue. When a customer interacts with your brand multiple times—seeing an ad, reading a blog post, downloading a guide, attending a webinar—before purchasing, attribution modeling decides how much credit each touchpoint gets.

Common Attribution Models

  • First-touch: All credit to the first interaction (discover channel)
  • Last-touch: All credit to the final interaction before conversion
  • Linear: Equal credit to all touchpoints
  • Time-decay: More credit to recent interactions
  • U-shaped: More credit to first and last touch, less to middle
  • W-shaped: Credit to first touch, lead creation, and deal creation
  • Data-driven: ML determines credit based on actual influence

The model you choose affects which channels look "successful" and where you invest budget.

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